Vintage Swan Floral Cat Cave Bed | Cozy Kitten Sanctuary, Washable Pet Hut

Shipping from China

Processing time

1-7 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns & exchanges not accepted

But please contact me if you have problems with your order

I gladly accept cancellations

Request a cancellation within: 1 hours of purchase

Privacy policy

1. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, the details of the product you’re ordering, and any personalisation details you share in the order notes or messages.

You may also choose to provide me with additional personal information (for example, photos or text for custom designs) if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, settle disputes, or provide customer support

when you have given your affirmative consent, which you may revoke at any time, such as by signing up for a mailing list outside of Etsy

if necessary to comply with a legal obligation, court order, or in connection with a legal claim (such as retaining information about your purchases if required by tax law)

as necessary for my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as improving my products and services and complying with Etsy’s Seller Policy and Terms of Use

3. Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under Etsy’s Seller Policy and Terms of Use.

Production partners (Print‑on‑Demand): I work with trusted production partners (for example, Printify and their fulfilment providers) to print and ship physical items to you; I share only the information they need to produce and deliver your order (such as your name, shipping address, and order details).

Shipping and delivery services: I share your name, address, and contact information with shipping carriers solely to deliver your order.

Service providers: I may engage certain trusted third parties to perform functions or provide services to my shop (such as bookkeeping, cloud storage, or analytics), and I will share your information with these third parties only to the extent necessary to perform these services.

Business transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws: I may collect, use, retain, and share your information if I have a good‑faith belief that it is reasonably necessary to: respond to legal process or government requests; enforce my agreements, terms, and policies; prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or protect the rights, property, and safety of my customers or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this privacy policy.

I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements; generally I keep your order information for up to 7 years for tax and business records unless local law requires a different period.

5. Transfers of Personal Information Outside the EU/UK
I am based in the United States, and your information may be processed in the US and other countries where my service providers are located.

I rely on lawful mechanisms to transfer personal data from the EU/UK when applicable (for example, standard contractual clauses or other safeguards) and will take steps to protect your information in line with this policy and applicable law.

6. Your Rights
If you live in certain territories, including the EU, UK, or other regions with similar data‑protection laws, you have a number of rights in relation to your personal information.

While some of these rights apply generally, certain rights apply only in certain limited cases:

Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the details below.

Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information, except where I am required to store data for legal reasons.

Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them; in such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain: If you live in the EU/UK and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to lodge a complaint with your local data‑protection authority.

7. How I Protect Your Information
I take reasonable technical and organisational measures to safeguard your personal information, including limiting access to only those who need it to perform services and using secure systems to store records where possible.

However, no system can be guaranteed 100% secure, so I cannot promise absolute security, but I aim to keep your data as safe as reasonably possible consistent with Etsy’s policies and applicable law.

8. Use of Buyer Information for Marketing
I do not use Etsy order information to send you unsolicited marketing messages outside of the Etsy platform.

If I ever offer an email list or off‑Etsy marketing, I will only add you with your explicit consent and you can opt out at any time.

9. Digital Products and Personalised Content
For digital downloads, I receive your information from Etsy to deliver your files and provide customer support, and I do not need any additional personal data beyond what Etsy provides unless you choose to share it (for example, for a custom digital design).

For personalised designs (including those created with the assistance of AI tools), I use your information only to create and deliver the customised product and any reference photos or text you provide are not reused for other customers without your consent.